Workplace violence and bullying policy

Labouroo Group Pty Ltd has developed this policy to create a safe and healthy workplace for workers and others. Workplace violence and bullying is when a person subjects another to degrading behaviour ranging from verbal abuse or threats to actual physical violence. Workplace violence and bullying will not be tolerated within the organisation or directed to workers from outside the organisation. This policy outlines the rules, responsibilities and procedures for violence and bullying in the workplace.

This policy applies across the organisation of Labouroo Group Pty Ltd and all workplaces under our control.

  • All workers must treat each other, customers/clients and the general public with courtesy and respect in the course of their employment;
  • Do not commit a violent act or threaten to commit a violent act towards another person or property; and
  • Report all incidents of workplace violence which includes assault, verbal abuse, harassment, bullying, threatened assaults, or intimidation, physical or sexual assault, armed robbery, and malicious damage.

PCBU/Supervisors must:

  • Implement and review this policy;
  • Consult with workers about this policy so they can contribute to decisions affecting their health, safety, and welfare;
  • Provide resources, information, training, and supervision for workers to allow them to adhere to the rules, have the knowledge and resources to follow the procedures and understand their roles and responsibilities;
  • Provide information to all workers about the potential health and safety impacts of violence in the workplace;
  • Provide appropriate training in the operation of any security equipment for workers according to their needs, roles, and responsibilities;
  • Provide a secure work environment and act against anyone who threatens or bullies their team-mates or employees;
  • Monitor work conditions and work performance;
  • Take each threat or violent act seriously and report acts or threats of violence to the appropriate authorities;
  • Outline the procedures for the management of violence;
  • Encourage and refer workers to support and counselling via a recognised and approved Employee Assistance Program (EAP) as appropriate;
  • Record all incidents of violence and threats; and when required issue disciplinary actions against breaches of the policy.
  • Continue to monitor workplace conditions and the environment, performance and culture for problematic behaviours and attitudes.

Workers must: 

  • Be courteous, understanding and show mutual respect towards all persons;
  • Participate in consultation and any training required to prevent workplace violence;
  • Comply with the rules of this policy; and
  • Advise their PCBU/Supervisor if they feel unsafe performing any work activity or if they feel they have not been properly trained.

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